Customer Service Administrator
JOB DESCRIPTION

Customer Service Administrator

We are looking for someone who has experience dealing with telephone, email and face-to-face customer enquiries.
You must be a well organised person, used to working in a fast-paced environment with excellent attention to detail.
You must be able to use Microsoft Word etc.

The successful candidate will be able to:
  • Provide excellent customer service 
  • Positive friendly attitude to assisting customers enquiries by phone, email and face to face
  • Make proactive calls to customers to update them on the progress of their vehicles 
  • Booking customer vehicles into the department for work to be carried out 
  • Liaising with the workshop 
  • Ordering parts and negotiate prices with suppliers 
  • Informing customers of the progress of the vehicle
  • Knowledge of monthly accounts i.e PO’s / sales / purchase invoices 
  • Use of garage management software 
  • Using Microsoft office especially word, excel and outlook 
In return we offer:
A competitive salary of £11.00 - £12.00 per hour Monday to Friday 
  • Profit related pay
  • Company pension scheme
  • Medical benefits scheme
  • On-site parking
The ideal candidate will have:
A highly motivated and hardworking attitude
  • Must be able to work as part of a team 
  • Pleasant outgoing personality
  • Can work in a busy pressured environment 
  • Awareness of personal safety and that of others around you
  • Experience of working in a similar environment 
  • Excellent time management and organisational skills 
  • IT skills of office and email software required
  • Ability to multitask and work within fast pace environment 
  • Can instigate and follow paperwork filing systems 
  • Organised and tidy 
To apply please complete the Heathline Application Form (button below) and email to personnel@moodylogistics.co.uk 
Alternatively you can send your CV through to personnel@moodylogistics.co.uk 

Heathline Application Form
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